Returns on Digital Products and Returns Policy

Thank you for choosing to shop with us! We want to ensure that you are fully satisfied with your purchase. Please read our policy below regarding returns for digital products:

Digital Products

Due to the nature of digital products (e.g., software, eBooks, downloadable files, courses, music, or any digital goods), we do not accept returns, exchanges, or refunds once the product has been delivered or downloaded. By purchasing a digital product, you acknowledge that you understand this policy.

Exemptions to the Policy

• If you have encountered a technical issue with your digital product (e.g., issues with download, access, or compatibility), please contact us within 7 days of purchase. We will make reasonable efforts to resolve the issue, which may include offering a replacement or troubleshooting assistance.

• If a digital product is found to be faulty, corrupted, or defective, we will evaluate the situation on a case-by-case basis. In such cases, we may offer a replacement or provide assistance to ensure you can access the product you purchased.

Contact Us

If you need assistance with your digital product or believe there is an issue, please contact us at caylin.fourie@outlook.com within 7 days of your purchase, and we will do our best to resolve the problem.

By proceeding with the purchase of digital products, you agree to the terms of this policy.